Service · Something has happened
Post-incident review
When a real incident happens, we analyse the causes, the response and what needs to change.
Get in touch about this serviceWhat stays
Partly stays: the post-activation report in Continuity, with causes, lessons and actions.
If you use the platform. If not, we hand it over as a report.
What it includes
- Timeline of what happened
- Causes and how it was handled
- Lessons learned
- Actions with an owner
When
When needed
How it is delivered
Step 1
Fixed-scope engagement
We agree scope, deliverable and calendar in a written proposal.
Step 2
Work with your team
We work with your owners and, if you use the platform, inside it, with the access you grant us.
Step 3
You approve
If you use the platform, the result stays in its module and you approve it; if not, we hand it over as a report.
Step 4
Next time starts here
What stays is the starting point for the next review, not a document that gets lost.
Goes well with
- Service · Once
Incident response playbooks
Five response playbooks for the most likely incidents in your organisation.
- Service · Every year
Incident response exercise
A full incident response exercise, with the notification to the authority prepared as if it were real.
Shall we talk about this service?
Tell us where you stand and we will send you a fixed-scope proposal.